Helpline Number for Complaints of Cyber Crimes
In today’s digital age, cyber crimes have become increasingly prevalent, affecting individuals and businesses alike. To combat this growing threat, various government agencies and law enforcement bodies have established dedicated helplines for reporting cyber crimes.
In India, individuals can report cyber crimes by contacting the Cyber Crime Helpline Number: 1930. This toll-free number is accessible across the country and provides immediate assistance to victims of cyber fraud, hacking, identity theft, and other online offenses.
Key Features of the Helpline:
- 24/7 Availability: The helpline operates round the clock, ensuring that help is available at any time.
- Expert Assistance: Trained professionals handle complaints, guiding victims on the necessary steps to take and how to protect themselves from further harm.
- Anonymity: Victims can report crimes anonymously, encouraging more individuals to come forward without fear of exposure.
GOVERNMENT OF INDIA
MINISTRY OF HOME AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 1988
TO BE ANSWERED ON THE 11TH MARCH, 2025/ PHALGUNA 20, 1946 (SAKA)
HELPLINE NUMBER FOR COMPLAINTS OF CYBER CRIMES
Will the Minister of HOME AFFAIRS be pleased to state:
(a) whether the Government has set up any special helpline number for complaints of cyber crimes;
(b) if so, the salient features of the helpline number along with implementation mechanism thereof;
(c) the number of cases provided assistance through the said helpline number so far; and
(d) the impact of the said initiative on preventing cyber crime?
ANSWER
(a) to (d): ‘Police’ and ‘Public Order’ are State subjects as per the Seventh Schedule of the Constitution of India. The States/UTs are primarily responsible for the prevention, detection, investigation and prosecution of crimes including cyber crime through their Law Enforcement Agencies (LEAs).
To strengthen the mechanism to deal with cyber crimes in a comprehensive and coordinated manner, the Central Government supplements the initiatives of the States/UTs through advisories and financial assistance under various schemes for capacity building of their LEAs. The Government has set up the ‘Indian Cyber Crime Coordination Centre’ (I4C) as an attached office to deal with all types of cyber crime in the country, in a coordinated and comprehensive manner.
The ‘National Cyber Crime Reporting Portal’ (NCRP) (https://cybercrime.gov.in) has been launched, as a part of the I4C, to enable public to report incidents pertaining to all types of cyber crimes, with special focus on cyber crimes against women and children. Cyber crime incidents reported on this portal, their conversion into FIRs and subsequent action thereon are handled by the State/UT Law Enforcement Agencies concerned as per the provisions of the law.
A toll-free Helpline number ‘1930’ has been operationalized to get assistance in lodging online cyber complaints. This helpline is integrated with ‘Citizen Financial Cyber Fraud Reporting and Management System’ module of ‘National Cyber Crime Reporting Portal’ to ensure quick action regarding lien marking and investigation of money trail. So far, more than
23.39 lakhs complaints have been reported through Helpline number ‘1930’. So far, financial amount of more than Rs. 4,386 Crore has been saved in more than 13.36 lakh complaints which are reported through 1930 and NCRP.
Conclusion:
Reporting cyber crimes promptly is crucial in mitigating damage and preventing further incidents. Utilizing the helpline and online resources empowers individuals to take action against cyber criminals and contributes to a safer digital environment.
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