GOVERNMENT OF INDIA
MINISTRY OF LABOUR AND EMPLOYMENT
LOK SABHA
UNSTARRED QUESTION NO. 3195
TO BE ANSWERED ON 31.12.2018
STEPS FOR SPEEDY DISPOSAL OF CLAIMS BY EPFO
3195. SHRI SANJAY DHOTRE
SHRI BHARTRUHARI MAHTAB
SHRI RAHUL SHEWALE
Will the Minister of LABOUR AND EMPLOYMENT be pleased to state:
- (a) the total number of cases of Employees’ Provident Fund (EPF) settled by the Employee’ Provident Fund Organisation (EPFO) during each of the last three years and the current year, State/UT-wise;
- (b) the total number of cases of EPF pending for settlement during the said period, State/UT-wise;
- (c) whether the prescribed norms have been followed in processing and settlement of the said claims during the said period across the country;
- (d) if so, the details thereof along with the rate of settlement and if not, the reasons therefor;
- (e) whether the Government proposes to reduce the period of settlement of claims and if so, the details thereof; and
- (f) the other steps taken/being taken by the Government for speedy disposal of the pending claims along with achievements thereof?
ANSWER
MINISTER OF STATE (IC) FOR LABOUR AND EMPLOYMENT
(SHRI SANTOSH KUMAR GANGWAR)
(a) & (b): The State/UT-wise details of Employees’ Provident Fund (EPF) claims settled and the cases pending for settlement during the last three years and the current year is at Annex.
(c) & (d): As per paragraph 72(7) of Employees’ Provident Funds (EPF) Scheme, 1952, the claims, complete in all respects submitted along with the requisite documents shall be settled and benefit amount paid to the beneficiaries within 20 days from the date of its receipt. The prescribed norms are being followed by Employees’ Provident Fund Organisation (EPFO) in settlement of claims. On an average, 93 per cent of the total claims are settled within 20 days of their receipt.
(e): At present, there is no proposal under consideration to reduce the period of settlement.
(f): The following steps have been taken by EPFO for speedy disposal of pending claims:-
- i) EPFO has allotted a twelve digit permanent number to its members called Universal Account Number (UAN). This UAN will help consolidation of previous PF accounts and portability in case of change of employment.
- ii) A single page Composite Claim Form (CCF) has been introduced for withdrawals by replacing the erstwhile multiple Claim Forms No. 19, 10C and 31.
- iii) A member is no longer required to submit documents e.g. Medical Certificate and may only self-certify to avail withdrawals. The requirement to affix revenue stamp on claim forms has been done away with.
- iv) Online Transfer Claim Portal (OTCP) has been introduced to facilitate seamless transfer of claims.
- v) The entire payment to subscribers is done electronically through National Electronic Funds Transfer (NEFT) system.
- vi) The subscribers have been given an option to submit claims through online mode. The services of EPFO for subscribers have also been integrated and offered through UMANG application of Government of India.
Annex
ANNEX REFERRED TO IN REPLY TO PARTS (A) & (B) OF LOK SABHA UNSTARRED QUESTION NO. 3195 FOR 31.12.2018 RAISED BY SHRI SANJAY DHOTRE, SHRI BHARTRUHARI MAHTAB AND SHRI RAHUL SHEWALE REGARDING “STEPS FOR SPEEDY DISPOSAL OF CLAIMS BY EPFO”.
| S. N O. |
STATE/UT | No. of PF claims settled during the year |
No. of PF claims pending at the end of the year |
||||||
| 2015-16 | 2016-17 | 2017-18 | 2018-19 (to-date) |
2015-
16
|
20 16 – 17 |
2017-
18
|
2018-19
(30.11.
2018)
|
||
|
1
|
ANDHRA PRADESH | 192720 | 184795 | 257965 | 189499 | 177 | 2 | 450 | 195 |
|
2
|
ASSAM | 32313 | 28092 | 43627 | 40840 | 83 | 0 | 1061 | 73 |
|
3
|
BIHAR | 37024 | 41727 | 50517 | 60763 | 221 | 0 |
2
|
102 |
|
4
|
CHANDIGARH | 96349 | 80186 | 106372 | 95238 | 78 | 4 | 282 |
8
|
|
5
|
CHHATTISGARH | 56421 | 56781 | 66415 | 55566 | 2947 | 0 | 977 | 1870 |
|
6
|
DELHI | 462971 | 489127 | 537521 | 619522 | 3853 | 2 | 9271 | 174 |
|
7
|
GOA | 39996 | 32726 | 48000 | 36091 | 721 | 2 | 472 |
0
|
|
8
|
GUJARAT (including Dadra & Nagar Haveli and Daman & Diu) |
427315 | 423420 | 547843 | 540365 | 2318 | 4 | 1109 | 185 |
|
9
|
HARYANA | 484410 | 505487 | 600383 | 521822 | 6279 | 5 | 18911 | 4805 |
| 10 | HIMACHAL PRADESH | 53379 | 54279 | 59700 | 61062 | 87 | 0 | 115 | 108 |
| 11 | JHARKHAND | 61749 | 55049 | 76932 | 72536 | 125 | 0 |
9
|
0
|
| 12 | KARNATAKA | 759604 | 842364 | 992155 | 882870 | 1633 | 2 | 9060 | 1106 |
| 13 | KERALA (including Lakshadweep) | 203820 | 205519 | 261927 | 239885 | 4319 | 1 | 3035 |
8
|
| 14 | MADHYA PRADESH | 175931 | 175570 | 253142 | 230491 | 208 | 0 | 407 |
6
|
| 15 | MAHARASHTRA | 1409795 | 1377222 | 1680622 | 1532067 | 25554 | 4 | 15588 | 8545 |
| 16 | MEGHALAYA | 3868 | 3583 | 3459 | 2859 |
1
|
0 |
7
|
23 |
| 17 | ODISHA | 124209 | 138378 | 159746 | 154168 | 274 | 0 | 83 |
6
|
| 18 | PUNJAB | 151646 | 146381 | 208668 | 164492 | 994 | 3 | 447 |
2
|
| 19 | RAJASTHAN | 157278 | 170922 | 206105 | 200915 | 14 | 1 | 444 |
1
|
| 20 | TAMIL NADU (including Puducherry) | 806186 | 858428 | 1059945 | 1035784 | 17225 | 13 | 9358 | 992 |
| 21 | TELANGANA | 402886 | 404342 | 442328 | 417166 | 1503 | 14 | 5245 | 121 |
| 22 | TRIPURA | 3504 | 3909 | 3172 | 4268 | 55 | 0 | 10 |
0
|
| 23 | UTTAR PRADESH | 343882 | 354751 | 460446 | 462413 | 945 | 0 | 1945 | 214 |
| 24 | UTTARAKHAND | 95046 | 86863 | 132382 | 135867 | 441 | 0 | 1687 | 212 |
| 25 | WEST BENGAL (including Andaman & Nicobar islands) | 272212 | 290898 | 312759 | 275417 | 446 | 1 | 2419 | 66 |
| ALL INDIA TOTAL |
6854514 | 7010799 | 8572131 | 8031966 | 70501 | 58 | 82394 | 18822 | |
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